> We're happy to help.

Support is a first-class value coming with our products.

Whether you have a configuration question, need help with your order, or just want to talk through an idea, we are here. The Discord community is the best place for hands-on Grid questions, and email is always open too.

Join the Discord Email support

How we show up for you

A few ways we help. Pick whichever fits where you are.

Configuration questions

The Discord community is the best place for Grid setup questions. Other users and the dev team are active there, and many common setups have already been solved.

Open Discord

Direct email support

For order questions, technical issues, warranty, or anything you would rather handle privately, email goes straight to the team.

[email protected]

Community forum

Prefer a more structured space? The forum is indexed, searchable, and a good home for longer threads and in-depth discussions.

Open forum

Want to discuss an idea?

We are here for that too. Our team has experience with a wide range of control setups across audio, visual, and desktop automation. Reach us however suits you.

> Community

Looking for a control solution?

Someone might have done something similar.

Join the Discord and interact with other Intech Studio users and the dev team. Every question and answer is also indexed and browsable on our community server, so you can search before you build.

Not a Discord person? The forum and docs have you covered too.

Browse the community server Open Discord

community-server // recent indexed and searchable

General Grid · MIDI feedback

MIDI RX and LED state, getting proper feedback back to the controller

Solved Grid · VSN1 display

Sending text from Max/MSP to the VSN1 display

Request Lua scripting

Change the MIDI message based on a button hold

View all questions ›

Quick links

The most requested resources, in one place.

01 Documentation The wiki and guides for everything Grid. 02 Software downloads The Editor, the centerpiece for configuring your Grid. 03 Discord community Chat with other users and the dev team in real time. 04 Community forum A more structured alternative for longer discussions.

As always, [email protected] is there for anything you need.

Write us